Privacy Notice

Who we are & how to contact us

PulsePermit is a UK-based planning-intelligence service operated by a sole trader.

• Trading name: PulsePermit
• Operator / controller: Anthony Miles (sole trader) trading as PulsePermit
• Registered / correspondence address: Mablethorpe, Lincolnshire, United Kingdom
• Website: pulsepermit.co.uk
• Privacy contact: pulsepermit1989@gmail.com
• General contact: pulsepermit1989@gmail.com

If you use a formal registered office or virtual office service elsewhere, update this address line to match.

What we collect

Planning data (from public registers)

We collect and organise information that is already publicly available on UK local authority planning portals. This may include:

• Applicant name (where published)
• Agent or representative name and contact details (where published for planning correspondence)
• Site address, location, and postcode (where available)
• Planning reference, council name, and proposal description
• Application status, outcome, and related dates
• In some cases, floor area (m²) inferred from publicly available documents (e.g. PDFs on the portal)

Subscriber account data

If you use PulsePermit, we process:

• Email / login details
• Subscription tier or package
• Selected operating areas
• Basic profile and settings required to deliver the service

Where data comes from

We obtain planning data from publicly accessible official sources, including:

• UK local authority planning portals (e.g. Public Access / Idox-style systems)
• Other council-operated planning registers we integrate

We do not access private or paywalled data sources beyond what those portals publish.

PulsePermit is not affiliated with or endorsed by any UK local authority.

How we use the data

We use this data to:

• Identify and prioritise planning-related opportunities (“gems”) from public planning information
• Present relevant public planning information to subscribers within our platform
• Support professional workflows (e.g. reviewing and assessing potential work)
• Operate accounts, authentication, billing (when enabled), and service delivery

Lawful bases (UK GDPR)

We rely on:

• Legitimate interests to process planning register data (including applicant and agent details where published), in order to provide a professional planning-intelligence service. We consider this proportionate because the data is publicly available via official sources and used in a targeted, relevant context with safeguards in place (including retention limits and opt-out).
• Contract where processing is necessary to provide subscriber services (account and subscription).

This approach is subject to ongoing review and should be supported by a formal Legitimate Interests Assessment and professional legal advice before scaling advertising or paid subscriptions.

How data is shared

We do not sell personal data as open marketing lists.

Planning data is made available only within the PulsePermit platform to registered subscribers, based on:

• Their selected geographic areas
• Their subscription tier and package limits

The same planning application may be visible to more than one subscriber where areas and rules overlap.

Subscribers must use the data lawfully and responsibly, including complying with UK data protection and electronic marketing laws. See our Terms of Service.

Service providers

We use third-party providers to operate the service, including:

• Hosting, database, and authentication: Supabase (West EU – Paris region)
• Payments: Stripe (when billing applies)

We will list additional providers here if we add email delivery, analytics, error logging, or similar.

International transfers

Where data is processed outside the UK, we aim to use appropriate safeguards (such as standard contractual clauses or adequacy decisions), consistent with UK data protection law. Confirm details in provider agreements with your legal adviser.

Data retention

We apply automated housekeeping aligned to our scraping refresh cycle (see also Terms of Service, §4):

• Most planning lead rows are typically retained for around 14 days in our primary database unless refreshed
• Timing uses available dates (e.g. decision date, validated date, or last scraped date), configurable for operations
• Pre-decision (“pending pipeline”) extracts may be kept longer until superseded by an outcome or housekeeping rules
• Records indicating refusal or withdrawal may be retained on a shorter rolling window before deletion (to balance notifications with dataset size)

Backups or system logs may retain data briefly and separately. Subscriber account data is retained for as long as necessary to provide the service and meet legal obligations.

Your rights

You have rights under UK data protection law, including:

• Access to your data
• Correction of inaccurate data
• Erasure in certain circumstances
• Objection to or restriction of processing
• Data portability (where applicable)

To exercise your rights, contact pulsepermit1989@gmail.com.

Opt-out / removal requests

If you are an applicant or agent and would prefer your details not to appear in PulsePermit, contact:

pulsepermit1989@gmail.com

Please include:

• Your name
• Planning reference or property address
• Council (if known)

We will review and respond in line with applicable law.

Complaints

You may complain to the UK regulator:

Information Commissioner’s Office (ICO)
https://ico.org.uk/

Cookies

We use minimal essential cookies required for login and session functionality.

If we add analytics or non-essential cookies, we will update this section.

Updates

We may update this notice from time to time. The latest version will always be published on this page.